There are many on the market. But, the days of using a free antivirus are over. They cannot be trusted to do the whole job. On the other hand, many Internet Security packages include extras that can choke up your system. We use Webroot SecureAnywhere. It’s a strong antivirus/antimalware program that notifies us if you encounter a threat. That way, our customers don’t have to worry about being protected. Whatever you choose, be sure it is an antivirus/antimalware program first…then all the extras. Always know the name of your security program, keep it up to date and make sure you know how to contact their technical support if necessary.

What the heck is a Browser?

Browser is the term for the program that gets you around the Internet. There is always a browser included with any computer you buy. Microsoft included Internet Explorer before, and now Edge in Windows 10. Google has Chrome. Apple has Safari. Sometimes there will be...

What security program should I use?

There are many on the market. But, the days of using a free antivirus are over. They cannot be trusted to do the whole job. On the other hand, many Internet Security packages include extras that can choke up your system. We use Webroot SecureAnywhere. It’s a strong...

What makes Computer Lady LLC different from other local computer repair shops?

Computer Lady LLC is and always has been an in-home repair service. I come to your home or business and fix your technical problems. Those problems could include viruses, hardware, software, Internet or networking issues. Whatever the case, I fix it. If your equipment...

Will Microsoft call or email me if I have a virus?

NO! NO! NOOOOOOO! Microsoft will never call you on the phone. If you receive an email from them, it's only because you have an email address with them. They are either letting you know of a change to their practices, OR they are trying to sell you something! The...

Do I need more than 1 password?

YES! And they need to be STRONG! 8 to 10 characters; use some caps, numbers, maybe an exclamation point…you can make up little phrases. But a password for each website can get cumbersome. I recommend 3 or 4. Don’t use the same password for your bank that you use for...

Do I need a Laptop?

If you need a portable computer with a keyboard then yes. But, if you just want to sit by the TV and check email, you might prefer a tablet. If you’ll miss sitting at a desk, definitely try an All-in-One. The point is you’ll want to go to a local store and “Window”...