Will Microsoft call or email me if I have a virus?

NO! NO! NOOOOOOO! Microsoft will never call you on the phone. If you receive an email from them, it’s only because you have an email address with them. They are either letting you know of a change to their practices, OR they are trying to sell you something! The...

What security program should I use?

There are many on the market. But, the days of using a free antivirus are over. They cannot be trusted to do the whole job. On the other hand, many Internet Security packages include extras that can choke up your system. We use Webroot SecureAnywhere. It’s a strong...

Do I need more than 1 password?

YES! And they need to be STRONG! 8 to 10 characters; use some caps, numbers, maybe an exclamation point…you can make up little phrases. But a password for each website can get cumbersome. I recommend 3 or 4. Don’t use the same password for your bank that you use for...

What the heck is a Browser?

Browser is the term for the program that gets you around the Internet. There is always a browser included with any computer you buy. Microsoft included Internet Explorer before, and now Edge in Windows 10. Google has Chrome. Apple has Safari. Sometimes there will be...